A Web Application Firewall (WAF) helps to protect your web enabled applications and keeps your data safe.
Only on rare occasions will your access to an application page be rejected due to the intervention of the WAF.
How you should proceed if your access to application page is rejected due to WAF:
The following error message will appear : 403- Forbidden : access is denied.
If this happens please contact the application Support Team at firstname.lastname@example.org and provide them with the following 2 pieces of information:(marked in the image below)
Upon receipt of the above information, the Support Team will take the necessary steps to immediately unblock your access – within team working hours we target resolution within one hour.